Offerwhere Business 2.0 is a major update to the app you already use to reward your customers. We’ve redesigned the experience from the ground up, making it easier to find customers, award points and redeem rewards. The everyday tasks remain familiar, but the way you move through them has changed.
In version 1, you found customers by scanning their QR code or entering their Offerwhere PIN. Version 2.0 keeps both options and adds name search and recently selected customers. You can return to a recent customer without scanning again, useful when you need to check something or continue serving them. Customers using an Offerwhere card without an account can still be found by scanning the card or entering its PIN.
Previously, the transaction screen showed a customer’s PIN and current balance. The new customer overview brings their details, balance and activity history together, with direct access to awarding points and redeeming rewards. You can see how their balance has changed, check a previous reward and answer questions about their points with more context.
Awarding points and redeeming rewards now have their own dedicated screens, replacing the previous shared transaction screen. Purchases and your program’s other activities are brought together on the award screen, while the redemption screen shows the customer’s balance alongside the standard reward and custom points option. Each screen keeps the relevant choices together, making it clearer what you’re about to do.
The refreshed design also adapts to light and dark modes, with clearer feedback and retry options when a connection or service is unavailable. These changes help you understand what’s happening and what to do next when a task doesn’t go as expected.
Whether you serve customers at the counter, at home or on the move, this update is about making your day-to-day loyalty tasks easier to follow. Update to Offerwhere Business 2.0 and explore the refreshed app.